Resume Cover Letter

Enterprise Server Manager Resume


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Sample Enterprise Server Manager Resume

NAME
ADDREES •


Content
PROFILE
  • Highly successful Sales / Support Professional, dealing with IBM servers, storage devices, associated software, and services.
  • Achieved nine IBM Sales Leadership Awards in last ten years.
  • Consistently exceed sales quotas.
  • Strong customer relation and negotiation skills in Insurance, Health, Retail, Consumer Products, and Manufacturing industries.
  • Excellent oral and written communication skills at all levels of enterprise.

EXPERIENCE

IBM Corporation, New York, NY
Enterprise Server Manager 2001–Present

  • Grew sales revenue 175% in 2003, 150% in 2002, and 125% in 2001.
  • Lead team of 20+ Server Sales Specialists, Storage Sales Specialists, and IBM Business Partners selling to Fortune 500 and above accounts.
  • Provide customer guidance on IBM product selection, product roadmaps, and competitive offerings; and lease, purchase, and finance alternatives.
  • Negotiate complex acquisition agreements with and on behalf of customers.
  • Assemble and manage RFP response teams.
  • Formulate sales strategies, generate proposals, and manage team quota.

Server and Storage Sales Specialist 1995–2000

  • Sold high-end IBM servers and storage to small, medium, and large accounts.
  • Conducted product presentations, planned and coordinated customer briefings, and arranged travel logistics for hosted customer at key IBM customer events.
  • Negotiated pricing and contracts with customers.
  • Configured, ordered, scheduled, and facilitated timely customer equipment delivery and installation.

Server and Storage System Engineer 1987–1995

  • Developed new program that identified and resolved customer concerns, resulting in significant increase in customer satisfaction with products and services.
  • Provided technical pre- and post-sales support to sales team.
  • Worked one-on-one with customers to determine technical requirements and develop implementation project plan.
  • Conducted pre- and post-implementation System Assurances to ensure customer success.

EDUCATION/ TRAINING

BBA, Pace University, New York, NY. Double Major: Management, Marketing IBM-Certified Sales Specialist

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